Keeping your PC up to date is necessary to ensure peak performance and security. If you haven’t seen an update in a while, Windows may disagree with your settings.
What’s the problem? As reported by ZDNet, the update, also known as the Windows 10 May 2020 Update, is blocking PCs from upgrading due to incompatible drivers and certain PC settings. PCs running Windows 10 version 1809, 1903, and 1909 are reported to be affected.
Confirming the problem: Microsoft watcher Paul Thurrott also ran into this issue when trying to update from version 1809, saying on Twitter he’s “never seen this before.” Another user on Reddit encountered the same problem trying to upgrade from Home to Pro.
“This PC can’t be upgraded to Windows 10. Your PC settings aren’t supported yet on this version of Windows 10. Microsoft is working to support your settings soon. No action is needed. Windows Update will offer this version of Windows 10 automatically when these settings are supported,” reads the message they received.
Official Microsoft documentation regarding the problem further explains the issue could be caused by older NVIDIA display adapters.
Fixing the problem: In a thread on Microsoft’s Q&A forum discussing the problem caused by, Microsoft employee ‘JennyFeng-MSFT’ explains that those affected should start by updating their hardware drivers, then disable Core Isolation; to do so, go to Settings > Windows Security > Open Windows Security > Device Security > Core isolation details.
For those unable to update their drivers, or those who see the “PC settings aren’t supported” message, a Microsoft Support page explains they should go to the Core isolation page in Windows Security, then turn the Memory integrity setting off.
Bottom line: If your PC isn’t running Windows 10 version 2004, it’s most likely one of the aforementioned issues, rather than your hardware going unsupported. Find the time to address the issues and get your PC updated as soon as possible. No one wants to be left behind and vulnerable to viruses, malware, or poorly performing software.