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No one wants to pick up their phone and see a questionable phone number; now you can let T-Mobile take the brunt of the scam calls.
T-Mobile knows how annoying and persistent phone scams and robocalls can be, and has decided it needs to do its part to serve its customers with what it calls “Scam Shield.”
Get them a shield: The service is a series of protections to help T-Mobile, Metro by T-Mobile, and Sprint customers reduce, block, and identify the random calls they receive throughout the day. Launching today for free, these measures include free scam ID and blocking, a free second number, free number changes, and more.
How it works: If you’re a T-Mobile postpaid or Metro by T-Mobile customer, you can download Scam Shield starting July 24 from the Apple App Store or Google Play Store. If you want to enable Scam Block right now, however, simply dial #662# and tell T-Mobile to block those calls before they start.
iOS Sprint customers, meanwhile, can download the upgraded Call Screener app from the App Store, while Android customers only need to open and enable the pre-installed app, which provides free scam ID and blocking, and they can activate free Caller ID.
Challenging the competition: T-Mobile CEO Mike Sievert called out AT&T and Verizon, criticizing the two companies for offering similar services with a price attached. According to MacRumors, Verizon charges $3 per month for features like caller ID, blocking, and spam look up, while AT&T charges $4 per month for caller ID, reverse number lookup, and custom call controls (among other useful tools).
“As an industry, we have to be better. Today, Verizon and AT&T are profiting off consumer fears,” said Sievert. “Today, I’m challenging the Carriers to get off their assets, stop profiting from fear and do the right thing, because everyone needs and deserves protection now, more than ever.”
Bottom line: If you’re a T-Mobile customer, you should be in a great position to fight back against robocalls and scams. Definitely take advantage of the new features and support, unless you like answering those calls and having some fun with the bots.